ServiceNow Cloud Management Solution uses an extended management approach to take businesses and organizations to the cloud quickly. The platform enhances and makes the delivery of cloud services faster using a centralized, self-service UI. With stable configuration processes and policies, organizations can maintain enterprise-class quality services while reducing the risks that are common in public clouds and eliminating runaway costs. With this system, businesses can live up to compliance, availability, as well as security requirements. The platform gives users secure visibility of their cloud operations from a centralized view into the cloud costs, ownership, and resources, helping them make smarter management decisions related to their services.
Product Quality Score
Ease of use
Value for money
ServiceNow Cloud Management features
Main features of ServiceNow Cloud Management are:
Software development lifecycle
Project portfolio management
Change & release management
Field service automation
HR service automation
IT cost management
Facilities service automation
Vendor performance management
IT governance, rick & compliance
ServiceNow Cloud Management Benefits
The main benefits of ServiceNow Cloud management are its Cloud User portal, the ability to design cloud service from a single dashboard, the ability to build cloud agnostic app blueprint, and powerful policy engine. Here are more details:
Cloud User Portal
Cloud User Portal offers its users immediate access to their daily activities and ability to perform different activities including but not limited to monitoring quota, stack health and requests, and creating and tracking incidents. They can also request cloud resources via the multi-cloud self-service catalog.
Design Cloud Service from a Single Dashboard
Users of ServiceNow can design, manage, and govern their cloud services from a single window. The portal offers unique dashboards for different personnel like cloud operator, cloud designer, cloud administrator, as well as cloud governor.
Ability to Build Cloud-Agnostic App Blueprint
ServiceNow allows users to create a cloud agnostic app blueprint using a YAML representation or a visual designer. Moreover, users can leverage the existing investment in Azure ARM, as well as AWS CloudFormation (CF) templates, by turning them into a helpful blueprint. Blueprints generally generate workflows as well as catalog items. This offers effort and time-saving benefits.
Powerful Policy Engine
The software’s policy engine encodes business governance policies. It works simultaneously with the automated workflow, ensuring that a sufficient amount of control is applied in naming convention and resource planning. The IT department, therefore, can guarantee the right allocation or control of the compliant resources and save more time to deal with and meet new needs.
Customer Support Types
ServiceNow Cloud Management Integrations
The following ServiceNow Cloud Management integrations are currently offered by the vendor:
ManageEngine Desktop Central
Uptime Infrastructure Monitor
CyberArk Privileged Account Security
ServiceNow Cloud Management pricing is available in the following plans: