Sales Cloud is a cloud CRM module by Salesforce, which consists of an array of the brand’s sales and marketing solutions. As an added module, Sales Cloud complements the other Salesforce modules: analytics, marketing, service, and community. As with other Salesforce solutions, the CRM module is ideal for any business size from small startups to large enterprise.
The CRM platform lets you to monitor customer data and engagements in a single platform to capture insights and track leads to conversion through the combined functions of the Lead Management, Marketing Automation, and Sales Data. Furthermore, the mobile app for Android and iPhone/iPad helps your sales team to increase productivity and efficiency in and out of the office or whenever and wherever there is Internet connection. They can get real-time data using dashboards for quick lookups or generate custom reports that reflect current sales trends and territory performance. A Feed First stream lets you check for the most critical data being entered by your team. The tool can be preset based on your rules.
Moreover, you can add more tools via the AppExchange Apps to extend the CRM software’s capabilities. Sales Cloud also integrates with external business process software, such as: Zuroa, Desk.com, LeadExec, TeamSupport, Ambassaord, FinancialForce ERP, Zendesk, and other popular CRM, accounting, and sales solutions.
As with other Salesforce Sales Cloud reviews we assess the software’s benefits, pricing and technical specs to help you see if it fits your needs.
Product Quality Score
Ease of use
Value for money
Communities for sales
Marketing and sales leads
Opportunities and quotes
Build and run innovative apps
Engage customers everywhere
Approvals and workflow
Social accounts and contacts
Mobile to stay connected
Real Time Visibility
List of Benefits
Read on to learn about the numerous Sales Cloud benefits:
The one thing that we cite about this software in our Salesforce Sales Cloud reviews is that its Opportunity Management processes disparate customer data to give you insights and unearth leads and prospects like cross-sell and up-sell.
Contact Management goes beyond managing contacts, but lets you view the contact’s activity history, communications, discussions, and social mentions.
Sales Collaboration module allows you to track deals with your team.
Sales Performance Management highlight winning performances and instill competition among sales teams using measurable goals.
Market Automation lets you to automate lead capture and fast track sales cycle. Create a streamlined lead to conversion process.
The mobile app for Android and iOS devices let you take the software on the go.
The Visual Workflow makes creating deals, discounts, and expenses easy with drag-and-drop tools.
Get real-time data based on your sales team’s ongoing data inputs and generate more accurate and territory responsive weekly forecasts.
Define territories with the right model to achieve an even playing field for all sales reps.
Customer Support Types
third-party apps at Salesforce AppExchange
internal Salesforce solutions: Service Cloud, Marketing Cloud, Pardot, Desk.com, Analytics Cloud, Data Cloud, etc.
external solutions: JIRA, Freshdesk, FinancialForce, LeadExec, Samanage, Zuora, Zendesk, etc.