Remedyforce Review

Remedyforce OUR SCORE 81%
starting price By quote
our score 81%
free trial
  1. What is Remedyforce
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Remedyforce ?

Remedyforce is an online IT service management solution designed to give users a fast business and IT service management. Through the system, businesses are able to give innovative digital services capable of accelerating company performance and significantly enhancing customer satisfaction. Via industry grade ITSM features, together with best practices and powerful cloud functionalities, the system takes care of the tedious and cumbersome work of business and IT units. This allows them to provide high-quality service support at lower costs. Remedyforce gives its users personalized and modern experience, which empowers them to drive their business to higher levels.

Product Quality Score

Features
8.2
Ease of use
8.1
Customer support
8.0
Value for money
8.1
8.1
TOTAL SCORE

Remedyforce features

Main features of Remedyforce are:

  • Reporting
  • Service Catalog
  • Knowledge Management
  • Client Management
  • Asset Management
  • Social Collaboration with Chatter
  • Mobile Apps for IT & the Business
  • Chat
  • Dashboards & Analytics
  • Service Level Management
  • Incident & Problem Management
  • Release Management
  • Multi-Channel Self-Service
  • Change Management
  • Surveys
  • CMDB & Configuration Management
  • ITIL Best Practices & Smart Practices

Remedyforce Benefits

Benefits

The main benefits of Remedyforce are the efficiency it brings to service delivery, capabilities to empower users of better and more informed management, and the customizable self-service features. Here are more details:

Streamlined service delivery

Thanks to the integration and automation capability of Remedyforce, not only manual labor is significantly decreased but service delivery is also streamlined. There are smooth upgrades that allow businesses to get the most value out of their investment on the system.

Smarter management

Management becomes smarter because users are provided with real-time analytics and a dashboard, which allows them to make better-informed decisions. The system also brings about intuitive configuration and administration that is helpful for users because they are able to focus more on growing their business value.

Self-service features

There are various self-service features in the system that can be personalized. This gives users immediate access to service offerings.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

Remedyforce Integrations

The following Remedyforce integrations are currently offered by the vendor:

  • Shopify
  • RightAnswers
  • Salesforce
  • Infravision
  • ServiceNow
  • Workday
  • Bomgar
  • Chatter
  • BMC Client Management
  • ScriptRock
  • Column
  • Single Sign-On

Video

Customer Support

Phone
Online

Pricing Plans

Remedyforce pricing is available in the following plans:

Free trial
QUOTE-BASED PLAN
Contact vendor
Do you have a B2B product you’d like us to review?
Request A Review