QuestionPro Review

QuestionPro OUR SCORE 89%
starting price $15
our score 89%
free trial
  1. What is QuestionPro
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is QuestionPro?

QuestionPro is an online survey system that provides businesses of all sizes with tools to easily build online surveys and polls and share them to target audiences. After which, they can use the insights gained from the collected responses for business decision-making. Users have access to the built-in survey templates and over 30 question types for their surveys. They can also choose from over 20 professionally-made survey themes that they can customize on certain elements such as logos, audio, images, and HTML content in accordance with their brand. Surveys can also feature progress bars, mandatory and optional answer fields, and others. Generated surveys can be exported to various formats such as Excel and CSV and they can be shared through email, pop-ups, social media, and others. There are also Android and iOS mobile applications available that allow users to collect the responses from their surveys.

Product Quality Score

Features
8.9
Ease of use
9.0
Customer support
8.9
Value for money
8.9
8.9
TOTAL SCORE

QuestionPro features

Main features of QuestionPro are:

  • Online survey creation
  • Dashboard account
  • Multi-user account
  • Questions library
  • Pre-built survey templates
  • Custom URL, branding & themes
  • Survey reminders
  • Analysis of trends
  • Export data to Excel, SPSS or CSV
  • Support for advanced branching
  • Surveys secured by SSL
  • Integration with website
  • Offline survey access
  • Electronic signature capture
  • Protected password
  • Response collection via mobile
  • Integration with Facebook & Twitter
  • Custom API
  • Drag-and-drop editor
  • Reporting & filtering
  • Salesforce integration

QuestionPro Benefits

Benefits

The main benefits of QuestionPro are it helps you create professional-looking surveys, it lets you share surveys fast and it features top-grade security. Here are the details:

Create professional-looking surveys

QuestionPro provides its users with complete tools in order to build professional-looking surveys, complete with company logos and themes. Multimedia can be utilized within surveys as well such as images, emoji, graphics, videos, and many others. The platform also gives the users enhanced control for their questionnaires by requiring answers for certain fields. This ensures that customers do not proceed to the next part of the survey without filling them out first.

QuestionPro is an intuitive web-based software that allows users to quickly generate online polls. There are over 30 types of questions available and more than a dozen color themes to be chosen from as well. The questions aren’t limited to just the English language since QuestionPro has multi-language support.

Vast options for sharing surveys

After creating surveys, the next step is to give out the surveys to the target audiences for them to answer. Sharing can be done in various ways online or offline. They can be sent via social media, mobile platforms, emails, and QR codes. The audience can also be reached through website embeds, integrated pop-ups, exit surveys, and others.

Smart collection of data

QuestionPro uses several methods for collecting and sharing data that the users can choose from. They can use the mobile apps developed for iOS and Android devices that have the ability to collect data even if they’re offline. There is also an integration of data with Salesforce and other solutions via a robust set of APIs that provide users with seamless and total control of information.

The platform also provides tools for exporting data to several applications such as Google Docs, Adobe PDF, SPSS, PowerPoint, and Word. Results can be easily shared with others through attractive infographics and formatted Word and PowerPoint report.

Top-grade security

QuestionPro Inc. regards security as a top priority, which is why they ensure that the survey builder they created is SSAE 16 (SOC 2) compliant, EU and Swiss SafeHarbor certified and approved by a third party. Also, it uses standard security measures like uses SSL and SSO.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

QuestionPro Integrations

The following QuestionPro integrations are currently offered by the vendor:

  • Caspio
  • Google Analytics
  • Omniture
  • Google Docs
  • Dropbox
  • Tableau
  • Slack
  • Webhooks
  • QuestionPro App
  • iBeacon
  • Hubspot
  • Salesforce
  • Social networks
  • Starbucks Rewards
  • Microsoft Dynamics
  • SPSS / Excel
  • QuestionPro API

Video

Customer Support

Phone
Online

Pricing Plans

QuestionPro pricing is available in the following plans:

Free trial
FREE
$0
PROFESSIONAL
$15/month
CORPORATE
$75/month
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