Phone.com Review

Phone.com OUR SCORE 86%
starting price $9.99
our score 86%
free trial
  1. What is Phone.com
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Phone.com ?

Phone.com is one of today’s leading cloud-based phone service providers that offer innovative communication solutions to entrepreneurs and small businesses. It also delivers customer support based in the U.S. to over 25,000 customers across the same country. The company provides iPhone and Android applications that small businesses can utilize to manage numerous different telephone mobile numbers on their smartphones without having to worry about having their professional and personal phone profiles mixed up. The platform is a system and phone service rolled into one. It is highly adaptable and offers comprehensive reporting & analysis. Phone.com is used by SnapEngage, ESPN, and other leading enterprises.

Product Quality Score

Features
8.6
Ease of use
8.7
Customer support
8.5
Value for money
8.6
8.6
TOTAL SCORE

Phone.com features

Main features of Phone.com are:

  • Caller menus & queues
  • Caller ID
  • Call forwarding
  • Transfer existing phone numbers
  • Local numbers
  • Unlimited extensions
  • Conference call line
  • Auto-receptionist
  • Voicemail-to-text service
  • Call waiting
  • Call transfers
  • Call screening
  • Virtual PBX
  • Custom greetings & hold music
  • Faxing (send & receive)
  • Global numbers
  • Toll-free numbers
  • Mobile apps for Android & iPhone
  • Voicemail (with unlimited extensions)

Phone.com Benefits

Benefits

The main benefits of Phone.com are its 24/7 customer support, low-cost service, toll-free and local numbers inclusion, unlimited voicemails, and an array of incredible features. Here are more details:

Round-the-clock Customer Support

Whether you found yourself in trouble using the platform during the day or night, you can always find help at Phone.com.  It offers customer support 24 hours a day, 7 days a week. Moreover, the support is U.S. based so you are sure you are dealing with someone who understands your problem and can provide a solution as fast as possible.

Low Cost Service

You can take advantage of everything that Phone.com is offering without having to spend a fortune. This low-cost service allows you to save money. In addition, the platform does not need long-term commitment. Meaning to say, you can use it just whenever you want to.

Toll-Free & Local Numbers Included

This is an additional money-saving benefit. You do not have to pay for the toll so you can use the money for other stuff. Phone.com also includes local numbers.

Unlimited Voicemails

With Phone.com, you can enjoy as many voicemails as you need or want. Apart from that, Phone.com also offers extensions. The platform features Virtual PBX call transfer that allows users to transfer calls to an extension or another number while on call.

An Array of Features

Apart from the aforementioned benefits, Phone.com allows users to do a variety of things such as blocking incoming calls, direct all incoming calls to multiple or single destinations, view all calls with relevant details, get notification via text or email when someone calls your number, use professional high-quality music when callers are in queue or waiting on hold, and many more. All these features are available via the standard scheme. For those who are looking for advanced capabilities, Phone.com also offers Premium scheme that features CRM integrations, global numbers, etc.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

Phone.com Integrations

The following Phone.com integrations are currently offered by the vendor:

No information available.

Customer Support

Phone
Online

Pricing Plans

Phone.com pricing is available in the following plans:

Free trial
BASE PAY-PER-MINUTE
$12.99/month
BASE UNLIMITED
$22.99/month
PLUS PAY-PER-MINUTE
$19.99/month
BASE UNLIMITED
$24.99/month
PRO PAY-PER-MINUTE
$39.99/month
PRO UNLIMITED
$27.99/month
Do you have a B2B product you’d like us to review?
Request A Review