By Alex Hillsberg
In Uncategorized
Mar 12th, 2015
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413 Views
What is nanorep? nanorep is an automated customer service platform based on self-service experience that provides relevant, contextual and personalized answers for maximizing conversions and reducing support load. With nanoRep, brands can instantly answer correctly billions of different questions & drive this back to customer analytics to gain powerful insights for...
By Alex Hillsberg
In Uncategorized
Mar 12th, 2015
0 Comments
744 Views
What is Freshservice? Fresh Service is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer service. It provides plug and play ITIL that complies with best practices without the need for expensive consultations or expert opinions. Its key functionalities include a robust ticketing [&helli...
By Alex Hillsberg
In Uncategorized
Mar 12th, 2015
0 Comments
535 Views
What is WORK[etc]? WORK[etc] CRM is a cloud solution with scalable features to match the needs of any business size, from freelancers and small companies to large enterprises and nonprofit organizations. The software goes beyond CRM and integrates billing, help desk, and project management functions to give you an “all-in-one” business management package. Founded in [&...
By Alex Hillsberg
In Uncategorized
Mar 11th, 2015
0 Comments
1122 Views
What is Samanage IT Service Desk? Samanage IT Service Desk is a cloud-based IT service desk and asset management ideal for software companies that seek to keep a tighter tab on both their customer support and IT assets to ensure a smooth business. Whether a startup or large vendor, users will find Samanage IT Service […]...
By Alex Hillsberg
In Uncategorized
Mar 10th, 2015
0 Comments
450 Views
What is TeamSupport? TeamSupport is billed as a complete customer support suite that enables you to communicate and collaborate more effectively, between and among your departments, resources, and clients for a more accurate and faster customer support response. TeamSupport claims to help your whole business to work as a single unit when addressing customer concerns. [...
By Alex Hillsberg
In Uncategorized
Mar 10th, 2015
0 Comments
414 Views
What is Sellsy Helpdesk? Sellsy is designed to be an all-in-one solution that combines help desk, CRM, inventory, and accounting to create a seamless pipeline of business operations. However, it is available on modular pricing so you pay only what you need. Its help desk module puts a personal touch to your customer support by […]...
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