Oracle CRM Review

Oracle CRM OUR SCORE 87%
starting price $75
our score 87%
free trial
  1. What is Oracle CRM
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Oracle CRM?

Oracle CRM can help businesses optimize their sales processes and boost sales productivity in effect. A leading player in the CRM market, Oracle CRM has a rich, intuitive and user-friendly interface, as well as different deployment models and various product lines. With Oracle CRM, businesses and industries will find it easy to handle customer relationship management. Oracle CRM helps businesses make smarter business decisions since it helps you oversee and manage the different stages of customer relationship. From lead qualification and categorization to opportunity tracking/management, Oracle CRM can automate much of the tasks. Likewise, it can work on forecasting optimization and analytics and reporting. Oracle CRM also has comprehensive marketing campaign management features, as well as ROI measurement tools and lead nurturing. Complex CRM issues can be handled in a fast and effective way with Oracle CRM. This makes any business stand out in the competitive market, and help build a rewarding and memorable relationship with customers.

Product Quality Score

Features
8.9
Ease of use
8.8
Customer support
8.6
Value for money
8.5
8.7
TOTAL SCORE

Oracle CRM features

Main features of Oracle CRM are:

  • Social CRM
  • Partner relationship management
  • Business Intelligence (BI) applications
  • Price Management
  • Self-service and eBilling
  • Customer data integration
  • Quote and order capture
  • CRM gadgets
  • Integration to Siebel CRM

Oracle CRM Benefits

Benefits

The main benefits of Oracle CRM are its simple to use, robust feature set, and mobile support. Here are more benefits:

There is no need to purchase additional software to use this software. It’s got a comprehensive set of APIs that lets businesses synchronize everything and allow for easy access and customization.

Furthermore, Oracle CRM’s great integration opportunities help businesses navigate all of their systems without using or developing additional IT resources. It covers any inconsistencies and information gaps thereby helping businesses have a secure, holistic preview on contextual data.

There’s also no need for multiple logins when using Oracle CRM. Automated authentication gets rid of the need for login information every time the system is used. Oracle CRM also does this without compromising data security, with safeguards like Cross-Site requests, user validation, VPN, and advanced forgery protection in place.

Meanwhile, Oracle CRM’s integrations get rid of the need for other CRMs to respond to critical business processes. Vital business flows like lead-to-order and opportunity-to-quote are supported by the system, ensuring an increase in effectiveness and productivity.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

Oracle CRM Integrations

The following Oracle CRM integrations are currently offered by the vendor:

A number of systems and applications can integrate with Oracle CRM:

  • Siebel CRM
  • Oracle E-Business Suite
  • JD Edwards EnterpriseOne
  • Lotus Notes
  • Microsoft Office

Video

Customer Support

Phone
Online

Pricing Plans

Oracle CRM pricing is available in the following plans:

Free trial
ORACLE CRM
Starting from $75/month
STANDARD VERSION
$90/user/month
ENTERPRISE VERSION
$125/user/month
SELF-DEPLOYED VERSION
$110/user/month
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