A sophisticated VoIP solution, MightyCall helps small to medium-sized businesses funnel customers’ inquiries—received via calls, emails, and social media—into one efficient system for easy recording.
MightyCall’s offering is simple, to act as a receptionist for its client. It does so by connecting incoming calls to the correct department or person that can best address possible questions from clients. This system not only allows businesses to increase their capacity to respond to their customers, but it also regulates the collection of customer information.
On top of an easy-to-use setup, MightyCall has a vast array of prime services that allow businesses to conveniently transact with their clients in multiple mediums.
Product Quality Score
Ease of use
Value for money
Main features of MightyCall are:
Integrated To-Do List
“Contact Us” Widget
Custom Call Menus
Voicemail per Employee
Email and Task Tracker
Social Media Tracker
Local, Toll-Free, or Vanity Number
24 hour Virtual Receptionist
Dial by Extension
Voicemail to Text Transcriptions
Ring Groups & Group Call Alerts
Free Mobile Apps
The main benefits of MightyCall are, clients can choose a new number, transactions are carried out online, correspondence is efficient, availability of a widget, easy-access to agents, and continuous support from the service provider. Here are more details for each benefit:
Clients can choose a New Number
Clients can set incoming calls to be routed to any device of their choice. They can also have a vanity number exclusively for them or they can simply choose to work with their existing phone details.
Transactions are Carried Out Online
Because of its online functionalities, clients can easily conduct transactions without the need for pricey preparation and apps.
Through the Virtual Receptionist service, round the clock and centralized response system makes sure that all communication from clients is accounted for. Social media and email trackers will also be available.
A widget will allow website visitors to call in with their concerns with just one click.
Apps for Agents
Out-of-office agents can readily respond to inquiries through a complimentary app on their devices. Availability of these apps can give its users the same functionality and access as on their PC.
Enjoy day-and-night assistance from MightyCall’s team. Correspondence can be carried out through call, chat, email, or through the filing of tickets.
Customer Support Types
The following MightyCall integrations are currently offered by the vendor:
The Intersvyaz Group
MightyCall pricing is available in the following plans: