Main features of Meya are:
The main benefits of Meya are the smart bots it can produce, its integration support that extends its capabilities, bot studio platform, and collaboration features. Here are more details:
Through Meya, businesses are able to build bots that are capable of offering interactive assistance to clients within messaging apps. Adding a bot to a company’s customer service team reduces the number of agents required to provide optimal customer support. This is because organizations are able to leverage AI through the passage of control between a human and a machine, resulting in top-notch support and service rendering.
While bots built using Meya is deployable across many messaging channels, it is capable of other types of integration as well. For one, it works well with analytics platforms such as Google Analytics in order to provide insights with regards to bot interaction and usage. Also, it is able to link with natural language AIs that process user speech and then provide a structured conversational flow, allowing for a more personal and natural experience.
Meya features a cloud-based platform, the Bot studio, where users do the designing, training, and hosting of their bots. All the tools required to build intelligent and interactive bots are here, including visualizer, code editor, and live debugger.
The system’s admins are capable of providing access to other persons, which is a handy feature that enables team collaboration. When authorized, the particular teammate can then view the bots and even make changes to them. This way, team collaboration is supported, resulting in a more efficient and smooth process of working together instead of them being just separate individuals that maintain bots.
The following Meya integrations are currently offered by the vendor:
Meya pricing is available in the following plans: