Lighthouse 360 Review

Lighthouse 360 OUR SCORE 87%
starting price
our score 87%
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  1. What is Lighthouse 360
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Lighthouse 360 ?

Lighthouse 360 is a cloud-hosted dental practice management solution that automates and simplifies tiresome tasks of dental professionals and their teams. Lighthouse 360 is also a system for patient communication that assists dentists and their staff in reducing lessen no-shows, in acquiring new patients, and on focusing more on customers. Lighthouse 360 offers users with a capability to send messages automatically to patients to keep them reminded of their future appointments and schedule processes. Also, they can reach out to dormant or inactive patients. This solution also generates patents’ lists who have not confirmed their appointments, allowing dental professionals to follow up on them directly from the lists. Finally, Lighthouse 360 acquires and converts more customers via patient review, photo galleries, and social media platform.

Product Quality Score

Features
8.8
Ease of use
8.7
Customer support
8.6
Value for money
8.7
8.7
TOTAL SCORE

Lighthouse 360 features

Main features of Lighthouse 360 are:

  • Appointment Reminders
  • Reminder Messaging
  • Patient Recall
  • Auto Confirm
  • Reactivation Outreach
  • Cancellation Fill-In
  • Two-Way Texting
  • Front Desk Task Lists
  • Follow-Up Lists
  • Sync Data With PMS
  • Convert More Customers
  • Message History
  • Patient Reviews
  • Facebook Integration
  • Family Messages
  • Photo Distribution

Lighthouse 360 Benefits

Benefits

The main benefits of Lighthouse 360 are reduced no-shows, easy acquisition of new patients, and automatic messaging from the portal. Here are the specifics:

Reduce No-Shows

To make sure that patients do not miss their dental appointments, dentists can automatically send out reminders. Lighthouse 360 has a patient recall system that automatically performs the task. Also, it allows dentists to activate the reminder messaging for patients with treatment plans or future sessions. The practice management system will then receive the confirmation if the patients responded to reminders. Canceled appointments are detected by the software as well.

Updating Inactive Patients

Dentists can reach out to patients that stay inactive for quite some time. Lighthouse 360 helps by automatically sending out customizable recall emails and letters to reactivate them.

Dentist-Patient Messaging Portal

Lighthouse 360 has automation features that assist users to run their practices efficiently and enhance the delivery of patient care. The software’s portal allows dentists and their patients to directly send and receive text messages even without using a phone.

Follow-Ups and Front Desk Task Lists

Lighthouse 360 gives professionals the capability to generate follow-up lists, so they can call or text the unconfirmed appointments directly from it. This can resolve scheduling problems and track patients. A front desk task is also available, helping users in preparing and managing all the tasks they need to attend to daily. Together with recommendations, these task lists are generated and emailed automatically to dentists.

New Patient Acquisition

The software helps dental professionals attract potential customers and convert them. Dentists, for instance, can request and gather reviews from the previous, satisfied patients and post their experiences on their own sites. Online reviews can also be displayed on Facebook, Yelp, RateABiz, and Google+.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

Lighthouse 360 Integrations

The following Lighthouse 360 integrations are currently offered by the vendor:

  • Abeldent
  • Dentisoft
  • Dentrix
  • Dentalmate
  • DentalVision
  • Dolphin
  • Dox
  • PracticeWorks
  • Softdent
  • EndoVision
  • Ez Dent
  • Eaglesoft
  • EasyDental
  • Ortho 2
  • Open Dental
  • Windent

Video

Customer Support

Phone
Online

Pricing Plans

Lighthouse 360 pricing is available in the following plans:

Free trial
QUOTE-BASED PLAN
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