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Issuetrak Review

Issuetrak OUR SCORE 85%
starting price By quote
our score 85%
free trial
  1. What is Issuetrak
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Issuetrak?

Whatever the needs of a business or the tools for operations management they have in place, Issuetrak can be adapted to fit in with both of them. This software platform is flexible, agile and can take on multiple processes and departments and analyze them. This results in corporate management having the information they need to replicate better practices and fix any bugs they may have. Tools can be built by Issuetrak users. The software has a platform-as-a-service feature that encourages future developments, which can then be implemented onto other aspects as the business continues to grow. This software is for small to large businesses and is cloud-hosted or on-premise.

Product Quality Score

Features
8.6
Ease of use
8.5
Customer support
8.5
Value for money
8.4
8.5
TOTAL SCORE

Issuetrak features

Main features of Issuetrak are:

  • Workflow & Task Management
  • Self-Registration
  • Issue, User, and Organizer Fields
  • Installation & Upgrades
  • Email Notifications
  • Knowledge Base
  • Site Appearance
  • Site References
  • Searches and Saved Searches
  • My Issues
  • Report Writer
  • Dashboard
  • Web-based Access

Issuetrak Benefits

Benefits

The main benefits of Issuetrak are its optional modules, multiple reporting options, and the ability to analyze multiple departments and processes.

With the optional modules provided by Issuetrak, invoices and work orders can be created, customers and users sent web surveys, and non-PC and PC assets monitored. Essential business items can also be tracked and managed with Issuetrak’s multiple features, which can be customized to meet business needs.

Any issues encountered by users can be updated by the users themselves. They can also access and share information thanks to the numerous reporting options provided by Issuetrak.

Systems can be configured so that the features activated are only the ones needed by the user. Users’ suggestions are also considered when it comes to the platform and its development.

Users’ suggestions are welcomed as Issuetrack believes that customers should have a hand in crafting a solution that fits the needs of their business and sets them up for long-term success.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Issuetrak Integrations

The following Issuetrak integrations are currently offered by the vendor:

No available information.

Customer Support

Phone
Online

Pricing Plans

Issuetrak pricing is available in the following plans:

Free trial
Quote-based Plan
Contact vendor