Heap Review

Heap OUR SCORE 90%
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our score 90%
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  1. What is Heap
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Heap?

Easy to set up and use, Heap is a platform that works best when it comes to user analytics. What it does is capture the interactions between users and analyze them without developers having to wait for data. They don’t need to ship code either. Client-set events can be monitored automatically once the website is installed with Heap’s code. Some of these events include form submissions, gestures, page views, clicks, and many others. Funnels, user interactions and search, even visualizer, and data capture are just some of the robust features that come with Heap. Customer events can be easily monitored and users can be studied in-depth, thanks to the solution. Heap also generates reports based on data collected in real time so users can be confident that the reports are not just timely, but accurate as well.

Product Quality Score

Features
9.2
Ease of use
9.0
Customer support
8.5
Value for money
9.3
9
TOTAL SCORE

Heap features

Main features of Heap are:

  • Event Visualizer
  • Funnels
  • Graphs
  • SQL
  • Data Capture
  • Users

Heap Benefits

Benefits

The main benefits of Heap are its ability to capture all user interactions, customization, and real-time insights. Here are more details:

Any form of submission, page view, gesture, tap, or click done by users is captured by Heap, resulting in a ton of insights and data. All of it is done without users having to be knowledgable with coding. It is a less complicated process than it would have been if codes had been involved.

That much information lets businesses get a better and more in-depth understanding of their users. Custom properties can be assigned across sessions with Heap, and mobile and web sessions can be integrated and associated with one user. User assessment can be done based on their payment plan, total revenue, age, email address, and other information.

Users can also modify Heap and come up with custom events should there be instances where Heap does not automatically capture an event. A specific number of properties can come with the custom event generated by the user, and they can also dig deeper on these events so that they can amass the needed information.

Heap provides updated, trustworthy, and accurate data so that the analyses it performs can be done quickly and precisely. Heap also does not compromise when it comes to data accuracy so a business can be confident that the real-time insights that they receive are accurate.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

Heap Integrations

The following Heap integrations are currently offered by the vendor:

  • Optimizely
  • Chartio
  • Segment
  • Clearlogin
  • GitHub
  • Chameleon
  • Flamory

Video

Customer Support

Phone
Online

Pricing Plans

Heap pricing is available in the following plans:

Free trial
Analysis
Free
Infrastructure
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