HarmonyPSA Review

HarmonyPSA OUR SCORE 80%
starting price By quote
our score 80%
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  1. What is HarmonyPSA
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is HarmonyPSA ?

HarmonyPSA is a feature-rich PSA solution popular for combining the functionalities of CRM, accounting, service desk, and PSA tools. This platform is highly configurable, which is one of its notable features. It can also generate as many ticket types as the user needs. Moreover, the solution supports SLA monitoring, issue escalation, and different time zones, and offers users with branded portals that can be customized. The latter gives users a monetary advantage by allowing them to cover all bases without making any additional investment. Meanwhile, the platform’s accounting features can automate back-office tasks, which help in boosting a team’s productivity and get rid of or lessen accounting inaccuracies.

Product Quality Score

Features
8.1
Ease of use
8.0
Customer support
7.9
Value for money
8.0
8
TOTAL SCORE

HarmonyPSA features

Main features of HarmonyPSA are:

  • Business analysis
  • Employee data management
  • Deal with tickets
  • Control project economics
  • Convert more opportunities
  • Campaign management
  • Communication
  • Manage purchasing
  • Manage quotes and orders
  • Manage expenses
  • Record and bill time
  • Control deferred revenue
  • Manage contracts
  • Billing
  • Model your assets

HarmonyPSA Benefits

Benefits

The main benefits of HarmonyPSA are its wide range of functionalities, commercial modeling core, profitability reporting, and support for the multis. Here are more details:

All-in-one Business Solution

From lead or campaign management through to management of cash, the platform has everything you need and you can access it on any device with a browser anywhere you are. One notable aspect is that its desk functionality is configurable, fully integrated, and interconnected to other aspects of the customer’s business including but not limited to asset management, SLA performance reporting, and off-contract reporting.

Commercial Modelling

HarmonyPSA’s product engine enables users to build products as well as product bundles that consist of all their accounting and contact behaviors as well as attributes. This commercial modeling core ensures that you are always clear contractually. Also, it allows straight-through processing, automates back-office processes, and helps you maintain accuracy, eliminate errors, and save time. Harmony’s products’ self-describing nature is also notable. It enables the system to automatically and correctly manage the deferred revenue as well as prepayment aspects of the user’s P&L. Moreover, the platform comes with a universal journal interface that allows users to export journals to any system that also features a journal import function.

Profitability Reporting

The platform offers precise profitability reporting that comes with transaction-level information, ensuring seamless and complete visibility of the entire business down to contract-level performance.

Supports Multis

HarmonyPSA offers you tools to go global but still act locally. With this platform, you can operate in a multi-legal entity, multi-jurisdiction, multi-time zone, multi-brand, and multi-currency manner easily in a cost-effective manner. The multi-currency support is typically found in huge enterprise software that costs six figures but you can access and take advantage of it in this application. The multi-currency support is not at a superficial invoice level only but throughout the database. The software saves every financial value in potential group consolidation currency, base currency, and transaction currency.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

HarmonyPSA Integrations

The following HarmonyPSA integrations are currently offered by the vendor:

No available information.

Video

Customer Support

Phone
Online

Pricing Plans

HarmonyPSA pricing is available in the following plans:

Free trial
QUOTE-BASED PLAN
Contact vendor
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