Guesty Review
OUR SCORE 90%
- What is Guesty
- Product Quality Score
- Main Features
- List of Benefits
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is Guesty?
Guesty is a cloud-based system for property management specially designed for rental managers and Airbnb owners. The main aim behind the creation of the platform is to look after the requirements of property managers across the globe. It offers reporting capabilities, automation tools, and channel management. By using Guesty, users can monitor different areas of everyday operations and ensure quality service for clients. This also enables users to manage properties listed on Airbnb and on over 24 similar platforms. The solution provides tools like inbox and calendar, unified dashboard, 24/7 communication service so as to help you support guests. Guesty is a perfect solution for all your worries of property management as it combines the convenience of scalability to match with your operation and automation power that streamlines everything from messaging and pricing to reviews and tasks. It also allows you to create reports on listings, reservations, guest data supervise payment processing and bookings websites. The centralization of data ensures easy access, reporting, search, and sharing.Product Quality Score
Guesty features
Main features of Guesty are:
- Property Management
- Automation Tools
- Channel Management
- Unified Inbox
- Staff Management App
- Payment Processing
- Reporting Tools
- 24/7 Guest Communication
- Website Creation
Guesty Benefits
The main benefits of Guesty are its robust automation, centralized operations, multiple channel management, and seamless payment process. Here are the details:
Powerful Automation
Guesty offers a wide range of automation tools which manage repetitive tasks and also streamlines business operations. It automates replying to guests, listing pricing, and reviewing of staff tasks to save time. Thus, you can focus on more critical tasks to expand your business. Customized messages can also be created to convey them to guests. You can even choose when you wish the message to be delivered and select the medium, whether it is SMS, email, or Airbnb.
When you are able to send instant replies, you do not have to worry about your physical presence in the office. Besides, you can also set pricing rules with the help of the auto-pricing feature so as to ensure maximum profit from each listing. Optimize your rate per night as per the already defined specifications to meet the calendar gap or a price drop. The auto-task feature allows you to automate tasks like maintenance, assigning cleanings, or check-ins.
Centralized Operations
You can run your entire business operations through the Guesty dashboard. From collecting and viewing information about your guests, staff, listings and reservations, to automating your everyday activities, you can do it all from the Guesty dashboard. It also allows you to handle multiple booking sites on the calendar from the convenience of the main screen. Managing and assigning team’s tasks as well as work schedules becomes easier with the automation feature.
Multiple Channel Management
Guesty’s channel management helps manage listings and smoothly distribute them through various websites and channels. You can also distribute your listings seamlessly through over 30 travel agencies and rental sites online like Airbnb, VRBO, HomeAway, Booking.com, Tripadvisor, Expedia and more. Synced into a multiple calendars, all pricing and availability can be adjusted to include the end of the season, special deals, and other changes. This ensures maximum views on all properties.
Guesty integrates all listings from various rental sites into the dashboard and manages them all from one account. So, you don’t have to log into different platforms to check the statuses of properties on different channels.
Seamless Payment Processing
Utilize seamless processing of payment for reliable and convenient collection of fares and other fees. All charges can be debited securely after check-out and can be added under the reservation of guest. You can also receive and make payments, send receipts, and track transactions. Since all the transaction details including credit card information are stored safely, returning guests do not have to provide the same information again.
You can also view summaries of weekly payments, cancellations, and check-ins with the reporting tool. Moreover, much like hotels, guests can be encouraged to purchase concierge goods or cross-sell a supplementary service, special drinks, gift baskets, or travel accessories with the help of Guesty.
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
Guesty Integrations
The following Guesty integrations are currently offered by the vendor:
- Open API
Video
Customer Support
Pricing Plans
Guesty pricing is available in the following plans:
