Grade.us is a reliable and powerful review management solution designed to help businesses streamline the feedback review process. It is an effective program that automates the core tasks including requesting, inquiring, and guiding customers via complete reviews. The platform empowers businesses to gather positive customer experiences, engage with unhappy customers and handle their concerns without a struggle.
Grade.us enables businesses to address all customer issues, preventing them from venting their disappointment and frustrations online. With the platform, it is a breeze for businesses to collect and share positive reviews from loyal customers, to promote brand consistency. This enables businesses to sell more products and services, thereby boosting profit margins.
Product Quality Score
Ease of use
Value for money
Main features of Grade.us are:
Own brand and domain(s)
Drop-shipped “review invite” cards
Stream latest and greatest reviews
Drive reviews on local & industry sites
Manage multiple locations/clients
Track campaign performance
Use API-based plugins
Embed landing pages
Engage customers with coupons/offers
Automate SMS review campaigns
Multi-channel review funnel system
Data analysis and insights
Automate email review campaigns
Client/staff-facing account dashboard
New review alerts
Collect reviews on-location
Pre-empt negative reviews
Monitor review sites
The main benefits of Grade.us are, it improves click-through rates, enhances customer retention, and streamline the review funnel. Here are more details:
Streamline Review Funnel
One of the major benefits of Grade.us is that it enables businesses to automate the review funnel. The solution makes it easy to collect customer reviews, promote positive experiences, and aggregate data across all popular review sites. The program guides customers into a review funnel and routes them to the review websites that matter most to a business. It ensures all customers are happily guided, reminded, and asked to take part in all the stages of submitting a review.
Enhance Customer Retention
As customers submit positive reviews, it becomes increasingly easy for a business to acquire more customers. This because positive reviews promote brand reputation and enable businesses to convince new customers to buy products or services. On the other hand, having a flawless online reputation makes it easy to retain existing customers, thereby increasing repeat transactions.
Improve Click-Through Rates
Better still, Grade.us empowers businesses to handle negative reviews and address customer issues before they go out of hand. This prevents unhappy customers from sharing their frustrations online. This increases the impact of positive reviews, which in turn, boost click-through rates significantly.
Customer Support Types
The following Grade.us integrations are currently offered by the vendor:
Grade.us pricing is available in the following plans: