FreshBooks Review: Pros, Cons & Pricing Of A Top Accounting Software

In Guides
September 27, 2016
2 Comments


What is FreshBooks?

FreshBooks is one of this year’s top accounting systems designed for small and medium businesses. Satisfied users share this is one of the simplest, yet most powerful billing & invoicing tools, which is confirmed by the number of awards won by this software. 

At the moment, there are approximately 5 million users handling accounting with FreshBooks’ help, involving a number of pleased freelancers who get to brand their financial documents, and track payments in an automated manner. Companies, on the other hand, appreciate the ability to add logos and personalized color scheme on every document. At the same time, the system enables them to manage subscriptions in cloud, and offers a variety of smooth integrations, payment collection methods, and mobile apps on a reasonable price.






Product Quality Score:

Main functionalities
96%
Collaboration features
92%
Customization
90%
Integration
90%
Ease of Use
95%
Help & Support
90%
Security
90%
Mobility
90%
Media Rating
93%
TOTAL SCORE
96%


Main Features

  • Tracking Invoices
  • Estimates
  • Online Payments via Multiple Gateways
  • Recurring Invoices
  • Customizing Invoices
  • Automated Payment
  • Multi-Currency
  • Multi-Language
  • Delayed Payment Fees
  • Client Portals
  • Client Credit
  • Automated Taxation
  • Delayed Payment Reminders
  • Team Timesheets
  • Timers
  • Tracking Unbilled Time
  • Invoicing
  • Project Management
  • Separate Rates for Different Projects/Tasks
  • Expense Tracking Features
  • Attaching Receipt Photos
  • Importing Files
  • Automated Expense Data Import
  • Filters for Expense Reporting
  • Expense Reports
  • Profit/Loss Reports
  • Aged Accounts
  • Balance Sheets
  • CSV/Excel Formatting
  • Item Sales
  • Sales Taxes

List of Benefits

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Our experts perceived FreshBooks as one of the most user-friendly and customizable invoicing system, with a plethora of payment automation and time tracking features. According to them, this is one of the rare systems that gather all accounting functions under one umbrella, and allows team members to access information regardless of their location. FreshBooks is available on mobile devices as well, which means your staff members can work together and accomplish their assignments even when not in office.

Tracking time is probably one of the biggest benefits this system has to offer, the same as capturing different expenses, and accelerating payments. The entire feature suite is subjected to customization, and there are automated notifications and alerts to spare you the trouble of arguing with clients for late payments. In this case, all payments and expenses will be managed per project, and you will get to attach files for each of them.

According to most FreshBooks reviews easily handles the entire invoice-to-payment process, and does so in a smart and easy way. Initially, it will streamline the invoice delivery process, allowing you to track each email you’ve sent, and confirm the payee has received it and opened it. The system stores all of your bills in a single database, including pending invoices for which the system will send overdue reminders. For each of them, you can attach receipt snaps as a proof, and log expenses based on them. At the same time, it will be up to you to decide whether you’re going to charge clients per hour or suggest flat payment rates. You don’t have to worry about calculating payments – the system does this automatically for every project, and takes taxation into consideration.

The payment flexibility shouldn’t be neglected either, as the system allows MasterCard, Visa, PayPal, and Amex payments. Customers can be billed in any currency you choose, and receive the bill in their own language. All documents can be branded with your company’s name, logo, and contact information.

Another important reason to consider FreshBooks as your next accounting system is advanced reporting, because the system can generate profit and loss reports automatically. All reports are exported in CSV and Excel formats.

Technical Specifications

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac

Geographies Served

  • USA
  • UK
  • Canada
  • Europe
  • Asia
  • Australia
  • Africa
  • India
  • Latin America
  • Middle-East

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Freelancers

Deployment

  • SaaS
  • Cloud Hosted


Available Integrations

  • Gmail
  • Google Apps
  • MailChimp
  • PayPal
  • Constant Contact
  • SimpleTax
  • Zen Payroll
  • Tuts+
  • Payment Evolution
  • Podio
  • UFile
  • DeskAway
  • Basecamp
  • FundBox
  • Autotask
  • ClientSpot
  • Envato
  • ReportAway!


Video


Available Support

  • Email
  • Phone Support
  • Training


Software Pricing

Alongside the 30-days free trial where you can test the features, FreshBooks offers 4 different payment plans with reasonable prices. You can also learn more about FreshBooks pricing here.

Sprout – $12.95/month or $11.66/month if paying annually

  • Unlimited invoices, expenses, and time tracking
  • Billing 5 clients

Seedling $24.95/month or $22.46/month if paying annually

  • Unlimited invoices, expenses, and time tracking
  • Billing 25 clients

Evergreen – $39.95/month or $35.96/month if paying annually

  • Unlimited invoices, expenses, and time tracking
  • Billing 250 clients
  • Including 1 extra staff member
  • Team timesheets
  • Tracking expenses and revenue on staff member basis

Mighty Oak – $79.95/month or $71.96/month if paying annually

  • Unlimited invoices, expenses, and time tracking
  • Billing unlimited clients
  • Including 5 extra staff members
  • Team timesheets
  • Tracking expenses and revenue on staff member basis
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2 Responses to “FreshBooks Review: Pros, Cons & Pricing Of A Top Accounting Software”

  1. Marcello L. says:

    What I’m mostly satisfied with is the mobility of this system, because I have an app that doesn’t differ from the desktop based version of the system in any aspect. I’ve been a Freshbooks fan for two years, and that’s not just because of the mobile app. I am very pleased with their streamlined data input procedures (directly in the system!), and the ability to track all invoices once I’ve sent them to my clients. If they don’t open them, the system notifies me, and I can rely on the fact no invoice will end up in the spam folder.

    There were few things I didn’t like that much, foremost the card reader price which went a bit off the bench, but I still wanted to benefit from payments within the system, so I bought it. The system offers a great experience, but a mileage tracker is still not available, so do your research either way.

  2. Pamela S. says:

    I see people praise Freshbooks mostly as an easy-to-use tool, and I certainly agree with it. We subscribed to it mostly because of the time tracking feature, and the decision was soon justified. What we were most impressed by is how tracking gets done with the mobile app, we honestly didn’t expect that! Had few bugs here and there, I’m not going to say no, but technical support was always available to fix them.

    What might be a glitch for certain users is that Freshbooks doesn’t integrate with Quickbooks, but in case you’re not really supposed to use both of them, that won’t be an issue. What you should be thinking instead are those amazing dashboards that will reveal the whole picture of your financial health, and detect problems you didn’t have an idea about. That’s the real value of running this system, if you ask me. My final say is: Go for it!

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