EspoCRM Review

EspoCRM OUR SCORE 80%
starting price $15
our score 80%
free trial
  1. What is EspoCRM
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is EspoCRM ?

EspoCRM is a web-based, open-source CRM software designed to simplify and streamline the analysis of consumer behaviors. It allows businesses to view and analyze their relationships with their partners and gain valuable information that they can use to create or improve their services and products to meet their customer’s preferences and needs. The software is loaded with an array of capabilities and tools including a navigable and intuitive interface as well as powerful integrations, which help users evaluate their people, projects, and companies and discover more growth opportunities. It delivers the capabilities typically offered by CRM software and helps businesses to not just improve their services or product but also keep a meaningful and fruitful relationship, boost revenues, and scale the business.

Product Quality Score

Features
8.2
Ease of use
8.1
Customer support
7.7
Value for money
8.0
8
TOTAL SCORE

EspoCRM features

Main features of EspoCRM are:

  • Campaigns
  • Lead Management
  • Contact Management
  • Email Integration
  • Sales Performance Management
  • Activity Management
  • Appointment Management
  • Document Management
  • Sales Forecasting
  • Sales Collaboration
  • Alerts & Notifications
  • Opportunity Management
  • Reports
  • Call Management

EspoCRM Benefits

Benefits

The main benefits of EspoCRM are its wide scope, mobility, and customization. Here are more details:

Wide Scope

EspoCRM is a feature-rich, robust, and highly powerful Customer Relationship Management platform that can be used by businesses operating in various industries. It is an ideal tool for players in real estate, customer service, banking and finance, e-commerce, education, wholesale and retail trade, and travel and tourism to name a few. It is also user-friendly, adaptable, and configurable so that it fits and addresses the ever-changing needs of users.

On-premise and Cloud Deployment

EspoCRM can be deployed either in the cloud or on-premise, offering users the flexibility to implement the software according to their specifications and needs. With the on-premise deployment, the CRM database is locally stored and the software runs on the user’s hardware. The cloud deployment, on the other hand, allows users to access the system anywhere and anytime. It also eliminates the need to get or purchase additional hardware to get the system running, laborious maintenance tasks, and manual updates. The software automatically updates to get the latest capabilities and implement changes so you do not need to worry about anything. Just concentrate on what matters most for your business.

Open Source

Since EspoCRM is an open source program, users can have the freedom to tailor the software so that it caters to and meets their needs. So you can choose how the platform will work and behave. Apart from that, the platform also eliminates the worries and concerns related to limited database size.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

EspoCRM Integrations

The following EspoCRM integrations are currently offered by the vendor:

  • Microsoft Azure
  • MailChimp
  • Starface
  • Google Calendar
  • Google Contacts
  • Binotel
  • Twilio
  • Asterisk Manager Interface (AMI)
  • VoIP Systems
  • Amazon Web Services
  • Oracle Cloud
  • Google Cloud

Video

Customer Support

Phone
Online

Pricing Plans

EspoCRM pricing is available in the following plans:

Free trial
BASIC
$15/user/month
ENTERPRISE
$25/user/month
ULTIMATE
$150/user/month
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