Engagor Review

Engagor OUR SCORE 85%
starting price By quote
our score 85%
free trial
  1. What is Engagor
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Engagor?

Enterprises large and medium-sized looking to reach out and engage their customers can turn to Engagor for help. This robust social media marketing tool helps its users quickly address and resolve any customer concerns. Positive experiences can be delivered and customer satisfaction can be improved with the software, which in turn results in customers loyal to the brand. Income can rise up because of this. Engagor users will also appreciate robust features like customizable working areas and searching for options that are considerably advanced. Multiple social media websites are supported, and Engagor’s social media analytics are extensive. Best of all, pricing for Engagor is reasonable and can meet businesses’ needs and payment capability.

Product Quality Score

Features
8.5
Ease of use
8.6
Customer support
8.4
Value for money
8.5
8.5
TOTAL SCORE

Engagor features

Main features of Engagor are:

  • Central Inbox
  • Smart Filtering & Folders
  • Message Routing
  • Prioritization
  • Voice of Customer
  • Social Engagement
  • Natural Language Processing
  • Omni-Channel
  • Cross-Posting
  • Crisis Communications
  • Sentiment Analysis
  • Social Listening
  • Predictive Analytics
  • Speech Analytics
  • Automated workflows
  • Trending Topic Alers
  • Customizable widgets
  • Text & sentiment analytics
  • Survey
  • Text Analytics
  • Performance Analysis
  • Tag Conversations
  • Response Tracking
  • Customer Engagement
  • Customer Experience Management

Engagor Benefits

Benefits

The main benefits of Engagor are its user-friendliness, its real-time monitoring, and its advanced reporting tools.

Users with limited technical savvy do not need to worry when they start using Engagor as the tool is both intuitive and user-friendly. System configuration is easy, and its productivity can be tailored to their particular needs. Task organization is also made easy, attesting to Engagor’s efficiency and desirability as an engagement tool.

Customer service agents can also get to work easily as real-time monitoring provided by Engagor means private messages and tweets appear instantly. This speed allows them to quickly resolve and take action on any customer concerns and from whatever social media channel they may be airing these grievances.

Team productivity and engagement level can be easily seen and analyzed in one view. Engagor’s advanced reporting tools are also configurable so that a business’s requirements are catered to.

Businesses can also rely on Engagor’s knowledgable and responsive customer service team.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

Engagor Integrations

The following Engagor integrations are currently offered by the vendor:

  • Twitter
  • Zendesk
  • Salesforce
  • Informatica
  • Desk
  • Segment
  • Flamory
  • Facebook
  • Instagram

Video

Customer Support

Phone
Online

Pricing Plans

Engagor pricing is available in the following plans:

Free trial
Quote-based plan
Contact vendor
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