Digital River Review

Digital River OUR SCORE 86%
starting price By quote
our score 86%
free trial
  1. What is Digital River
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Digital River?

Digital River is a comprehensive management suite that handles your operations such as e-commerce, payments, and marketing. The service enables its subscribers to attract more customers, grow their client bases, make effective marketing decisions and keep operating costs low. With the help of Digital River experts, many businesses have achieved success. This is done by improving both front-end and back-end operations. On the front-end side, every customer touchpoint is optimized as each customer’s experience is designed like a funnel from trial to first purchase and from repeat purchase to brand loyalty. On the back-end side, Digital River provides staff support and equipping them with easy-to-use tools allowing them to process payments and conduct marketing campaigns easier.

Product Quality Score

Features
8.8
Ease of use
8.5
Customer support
8.4
Value for money
8.5
8.6
TOTAL SCORE

Digital River features

Main features of Digital River are:

  • Advanced Analytics
  • Affiliate Programs & Networks
  • Back-Office Infrastructure
  • Channel Partner Management
  • Commerce of Things
  • Contextual Commerce
  • Display Advertising
  • Email Services
  • Enterprise Global Commerce
  • Global Fulfillment
  • Global Tax Services
  • In-App Solutions
  • Internet Bank Payments
  • Merchandising
  • Mobile Payment Page
  • Payments for Brazil
  • Payments for China
  • Payments for Europe
  • Professional Services
  • Risk Management
  • Search Engine Marketing
  • UnionPay International
  • Website Optimization
  • Cross-Border Payment Optimization

Digital River Benefits

Benefits

The main benefits of Digital River are its comprehensive feature set, flexibility, and ease of use. Here are the details:

When companies subscribe to Digital River, they are provided with a comprehensive suite of eCommerce tools and capabilities. This includes order management, merchandising, lead management, and many others. All of these help businesses jump over barriers and make their way to much bigger markets: from regional to international; and from international to global. This is by being resilient and flexible at the same time; being sensitive to customers’ needs, wants, and expectations; always ready to meet them and even go beyond.

Digital River’s payment suite helps users manage payment processes fast and easy. Monetary resources are the bloodline of businesses and Digital River keeps this flow healthy. Users will be able to offer the best local payment options available to customers. Whether that maybe credit cards or other forms of payment, Digital River will allow you to be flexible enough and cater to various types of payment preferences.

Digital Rivers’ marketing suite is very impressive. It allows users to enjoy powerful features and capabilities such as advanced analytics, site optimization, search engine marketing, email marketing, and display advertising among others.

Furthermore, most importantly, Digital River does not just offer tools per se as subscribing to them will connect you with experts in different fields of business and with successful consulting experience. They are experienced marketers, web analysts, and strategists. They are also multilingual and multicultural. This is a plus when you want to expand operations and conquer new niches.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

Digital River Integrations

The following Digital River integrations are currently offered by the vendor:

  • Adobe
  • Bazaar Voice
  • Channel Advisor
  • ChannelIQ
  • DCL
  • FedEx
  • Ingram
  • Invodo
  • Isobar
  • Mirum
  • Rauza
  • RichRelevance
  • Sheer ID
  • Slalom Consulting
  • Tealium
  • com

Video

Customer Support

Phone
Online

Pricing Plans

Digital River pricing is available in the following plans:

Free trial
QUOTE-BASED PLAN
Contact vendor
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