ConnectWise Automate Review

ConnectWise Automate OUR SCORE 85%
starting price By quote
our score 85%
free trial
  1. What is ConnectWise Automate
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is ConnectWise Automate?

ConnectWise Automate is a popular remote monitoring and IT service management solution. It enables users to improve the efficiency of small to medium IT operations. It is a part of the comprehensive ConnectWise software suite and focuses on bringing monitoring, tracking, and managing capabilities for IT processes. With ConnectWise Automate, teams can effectively make their deliverables and deal with IT-related issues in less hassle. The solution automates device discovery and management. This includes the monitoring of issues and the automation of processes. With this, users will be able to detect and predict IT-related threats and opportunities before they occur and address them head-on. Just like other software in the overall suite, ConnectWise Automate is available by quote. This is because the vendor tailors its offerings with the specific needs and requirements of their clients.

Product Quality Score

Features
8.7
Ease of use
8.5
Customer support
8.3
Value for money
8.5
8.5
TOTAL SCORE

ConnectWise Automate features

Main features of ConnectWise Automate are:

  • Monitoring
  • Integrations
  • Management
  • Patching
  • Automation
  • Discovery

ConnectWise Automate Benefits

Benefits

The main benefits of ConnectWise Automate are its stable functionalities, intuitive user interface, and budget flexibility. Here are the details:

Being a part of the comprehensive suite, ConnectWise Automate rounds it all out by focusing its enhancement on IT-related operations. Native functions include issue management, patching, support automation, progress monitoring, and, of course, device discovery. Firstly, this improves the overall visibility of the network. This allows users to have an accurate view of the system and eliminates blind spots. With this, issues can be easily detected, targeted and addressed. All devices are proactively monitored and accounted for. Its powerful search function can be used by personnel to uncover product details and configurations. This does not only make troubleshooting easier but also the optimization of your system.

There, as the name suggests, is an automated IT support function. This improves your team’s capability in eliminating hurdles to performance and their deliveries. This allows personnel to respond to issues and requests on time and accurately. With this monitoring and management capability, your team will be relieved with the cumbersome checking of the integrity of the system using different tools. With the platform, everything will be under one digital roof.

With ConnectWise Automate, your IT team can handle multiple endpoints at any given time. This saves up effort, cuts down on service duration, and ultimately saves extra costs. With this, your team will be afforded with high-capacity tools fitted in an intuitive user interface that fits your specific context and budget.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

ConnectWise Automate Integrations

The following ConnectWise Automate integrations are currently offered by the vendor:

  • ConnectWise Control
  • ConnectWise Manage

Video

Customer Support

Phone
Online

Pricing Plans

ConnectWise Automate pricing is available in the following plans:

Free trial
QUOTE-BASED PLAN
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