Confirmit Review

Confirmit OUR SCORE 88%
starting price By quote
our score 88%
free trial
  1. What is Confirmit
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Confirmit ?

Confirmit is a web-based survey technology designed to aid market research agencies as well as other research personnel by giving them an easy, powerful, and efficient way of gathering important business data. It aims to serve a wide range of in-house research teams and market research agencies in offering quality service to customers by streamlining internal processes that lead to efficiency and reduced expenses. The system is one of the world’s leading reporting and surveys software provider. It delivers the most robust and complete platform in the field. The industry grade services and software have already helped many businesses in listening to their clients, employees, and markets, derive insights, and take appropriate actions towards business growth.

Product Quality Score

Features
8.7
Ease of use
8.9
Customer support
8.8
Value for money
8.8
8.8
TOTAL SCORE

Confirmit features

Main features of Confirmit are:

  • Survey Design
  • Social media
  • Action management
  • Reporting and analysis
  • Data collection
  • Data integration
  • Mobile
  • Panel management
  • Text analytics

Confirmit Benefits

Benefits

The main benefits of Confirmit are the advanced functionalities it has for survey design, numerous possible features available to be attached to each survey, action management feature, and the analytics solutions that allow users to derive useful insights. Here are more details:

Advanced survey design functionalities

The system’s advanced survey design features allows users to make highly sophisticated surveys to support Market Research programs, Voice of Employees, and Voice of Customers. It also enables users to author survey once and then deploy it across various channels such as paper, mobile, telephone, CAPI, and web. This numerous ways of collecting data ensures that businesses are where their respondents are, resulting to maximum response rate and positive experience with surveys.

Wide range of features per survey

Confirmit is designed to maximize results while making use of users’ time most efficiently. They can integrate a wide range of features to surveys which can drastically increase response rates such as multimedia clips and several innovative question types. Users can also incorporate a powerful set of feedback methods for better engagement with the audience which results to capture of the insights they need.

Action management

Action Management feature monitors the survey results for businesses and assigns appropriate actions about issues to the right individual or department. It also enables users to report on the businesses’ ROI and caseload so that unhappy customers can be turned into happy ones while tracking the cost it takes to do so.

Analytics solutions

Confirmit is equipped with text analytics solutions that allow users to gain insights into the information gathered. Businesses will have knowledge about what’s being said across various categories of their operations. There is sentiment and categorization analysis for free form text as well. This automatically determines the sentiment by classification for each piece of content to analyze.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

Confirmit Integrations

The following Confirmit integrations are currently offered by the vendor:

No information available.

Video

Customer Support

Phone
Online

Pricing Plans

Confirmit pricing is available in the following plans:

Free trial
QUOTE-BASED PLAN
Contact vendor
Do you have a B2B product you’d like us to review?
Request A Review