ClickTale Review

ClickTale OUR SCORE 84%
starting price By quote
our score 84%
free trial
  1. What is ClickTale
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is ClickTale?

ClickTale is a website analytics solution that helps website owners track and analyze user behavior. It allows users to be updated on how visitors navigate their websites. This is an important facet in maintaining and developing a solid online presence. ClickTale is suited for all types of websites and for all scales of organizations. This is a helpful addition to your operations whether you are a non-government organization, a government organization, small business, or an enterprise. With over 45 partners, ClickTale is being used in 94 countries worldwide. It has helped 20,000 website owners with on-site behavior tracking and analysis. It is a fast track to better marketing solutions. Also, it is an Adobe Marketing Innovation Partner of the Year.

Product Quality Score

Features
8.4
Ease of use
8.5
Customer support
8.3
Value for money
8.4
8.4
TOTAL SCORE

ClickTale features

Main features of ClickTale are:

  • A/B Testing
  • Behavioral Analysis
  • Conversion Analytics
  • Dashboards
  • Error Reports
  • Heatmaps
  • Ironclad Security
  • Management Tools
  • Multivariate Testing
  • Project Management
  • Visual Editor

ClickTale Benefits

Benefits

The main benefits of ClickTale are providing accurate analysis, simplifying website design, and managing reports. In digital marketing, getting the best insights and the most accurate information is important. This is an indispensable aspect of getting the best return of investment. ClickTale gives users just that. With the solution, users enjoy getting accurate analytics and to be updated with behavioral patterns arising from website visitors. These are shown in easy-to-understand ways which are also pleasing to the eyes.

ClickTale uses heat maps and session replays. These features allow you to get a visual and tangible sense of visitor behavior. With these come analytic integrations that one can get on their smartphone. You get powerful analytics and behavior tracking capacity in the palm of your hands. This includes various report features such as conversion analytics. There is also this drop reports that offer actionable insights on how to tweak your website design features and functionalities.

Furthermore, ClickTale does not let you redesign your website by blind trial and error. It offers testing services such as A/B Testing and Multivariate testing. With these, you can have different versions of your website up for testing across geographies. You can use the data gathered here to inform you of how to design your final look and features.

ClickTale is being used by many times of businesses from those engaged with e-commerce to those offering technical services. You also do not need to be too tech savvy to manage dashboards and generate reports. ClickTale’s user interface is very intuitive. You would be easily acquainted with it in no time.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

ClickTale Integrations

The following ClickTale integrations are currently offered by the vendor:

  • Adobe Analytics
  • Adobe Experience Manager
  • Adobe Target
  • Google Analytics
  • Kampyle
  • Liveperson
  • Monetate
  • Optimost
  • Oracle
  • Perceptions
  • Qualtrics
  • Qubit
  • Sitecore
  • Usabilla
  • Webtrends

Video

Customer Support

Phone
Online

Pricing Plans

ClickTale pricing is available in the following plans:

Free trial
Quote-based Plan
Contact vendor
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