ClickSoftware Review

ClickSoftware OUR SCORE 84%
starting price By quote
our score 84%
free trial
  1. What is ClickSoftware
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is ClickSoftware?

ClickSoftware is a field service management solution for companies of different scales to help them grow incrementally and revolutionize service operations. It does this by offering tools with precise algorithms and machine learning that aid in decision-making, in maximizing potentials, and in improving executions. With key features such as job forecasting, scheduling shifts and dispatches, performance metrics and mobile functionality, ClickSoftware creates an engaging experience for clients. It also offers consultation, project realization, training, and customer support.

Product Quality Score

Features
8.5
Ease of use
8.7
Customer support
8.1
Value for money
8.3
8.4
TOTAL SCORE

ClickSoftware features

Main features of ClickSoftware are:

  • Contract Management
  • Customer Database
  • Demand Forecasting
  • Dispatch Management
  • Electronic Signature
  • Field Service Management
  • Inventory Control
  • Job Management
  • Mobile Access
  • Performance Measurement
  • Real-time Reporting
  • Routing
  • Scheduling
  • Service History Management
  • Technician Management
  • Work Order Management

ClickSoftware Benefits

Benefits

The main benefits of ClickSoftware are promoting transparency and accountability to employees, automating work, and supporting real-time updates.

With 20 years of experience in utilizing artificial intelligence, ClickSoftware delivers an automated and optimize service in executing plans throughout the service chain. With its scalability, it can adapt to the business and its schedules. The software also gives you the opportunity to customize the settings to your needs as your company develops.

The software’s forecasting and scheduling management feature covers the assignment of tasks to your employees and promotes accountability among them. And with the app’s mobile functionality, you can monitor performance metrics and identify aspects for further improvement.

Real-time updates are also incorporated in the system for constant monitoring in any device to make your team coordinated. ClickSoftware also allows your users to update word orders even when there is no internet connection. These changes are recorded in the database when a connection becomes available.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

ClickSoftware Integrations

The following ClickSoftware integrations are currently offered by the vendor:

  • IFS
  • Maximo
  • NetSuite
  • Salesforce
  • SAP

Video

Customer Support

Phone
Online

Pricing Plans

ClickSoftware pricing is available in the following plans:

Free trial
Quote-based Plan
Contact vendor
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