CandyBar Reviews: Pros, Cons & Pricing of the Digital Loyalty Software

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June 26, 2018
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What is CandyBar?

CandyBar is a cloud-based digital loyalty card platform that enables brick-and-mortar businesses like spas, salons, cafes, restaurants, etc. to give loyalty rewards to their customers and boost repeat sales. You can perform effective customer loyalty management with features such as a dashboard, program performance reports, and real-time monitoring of customer activities.

How does CandyBar work? First, select your rewards from the program’s dashboard. Then, enter your customer’s phone number to give rewards and stamps, and obtain repeat sales. After customers get their stamps through SMS, you can ask them to provide feedback for your business. Finally, you can monitor and enhance your program success through analytics on customer data.


Product Quality Score:

Main functionalities
81%
Collaboration features
N/A%
Customization
82%
Integration
N/A%
Ease of Use
82%
Help & Support
82%
Security
81%
Mobility
83%
Media Rating
81%
TOTAL SCORE
81%


Main Features

  • Rewards Management
  • Referral Tracking
  • No-Card Loyalty System
  • Membership Management
  • Member Portal
  • Loyalty Card System
  • Gift Card System
  • Discount Management
  • Customer Activity Tracking
  • CRM

List of Benefits

In our CandyBar reviews the software has been distinguished with our Great User Experience Award and Rising Star of 2018 Award. The following are its benefits:

To start, CandyBar offers numerous advantages to store owners: They can get repeat sales and save themselves the trouble of printing paper cards as setting up loyalty cards is quick and easy. Plus, they can obtain customer insights to improve performance.

You don’t need a contract to set up your loyalty cards as you can utilize your own device to issue stamps. There is no need for downloads and you can simply use your browser. Another benefit is you can obtain instant feedback from customers and review private comments that you get from your regular buyers. This will help you understand customers’ opinions about your business.

CandyBar reviews indicate that digital loyalty punch cards provide an easy and quick way to monitor loyal customers and their engagements with your shop. By offering effortless reward redemption you can motivate customers to return to your store to provide more business.

You can offer loyalty programs based on customers’ actions such as amount spent during a visit, number of visits, and more. Then, you can send them digital stamp rewards via SMS. The text message includes details about the quantity, validity, and type of the given reward points.

Finally, you can use the dashboard to analyze the effectiveness of your loyalty program based on customer feedback. You can ask customers to offer their comments both on the rewards program and about the general quality of service at your store. If you need help, you can contact the vendor by email.


Technical Specifications

Devices Supported

  • Windows
  • Mac
  • Linux
  • Web-based
  • Mobile web app
  • iPhone/iPad
  • Android
  • Windows Phone

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual subscription

Customer Types

  • Small businesses
  • Medium-sized businesses

Deployment

  • Cloud hosted

Available Integrations

  • No info available

Available Support

24/7 free technical support is offered via:

  • Email


Software Pricing

CandyBar offers a 30-day free trial and 2 pricing plans:

  • Standard Plan – $45/month
  • Enterprise Plan – $3,999 billed annually

Features of Both Plans

  • Unlimited customers, cards, and stamps
  • Get instant feedback from customers
  • Track how your program is performing
  • Real-time customer activity updates
  • Learn how your customers behave
  • 24/7 customer support
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