CAKE Review

CAKE OUR SCORE 73%
starting price By quote
our score 73%
free trial
  1. What is CAKE
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is CAKE ?

Cake is a guest management and POS system that helps restaurants of all sizes streamline their business operation, increase guest satisfaction, and boost profit. The software covers the whole dining experience and comes with offline capabilities that ensure that all payments are processed in a timely manner even if there is no internet connection. In addition, it can be integrated with Guest Manager to connect the dining room and front-of-house and increase table turns for quick seating. Hence, restaurants are able to give their customers an accurate wait time and even let them check-in before they arrive. This results in a reduced number of walk-aways and no-shows and better business.

Product Quality Score

Features
7.3
Ease of use
7.4
Customer support
7.2
Value for money
7.3
7.3
TOTAL SCORE

CAKE features

Main features of CAKE are:

  • Guest manager app
  • POS
  • Online ordering
  • Offline mode
  • Waitlist management
  • Discount codes
  • Gift cards
  • Real-time floor maps
  • Customizable workflows
  • Trend spotting
  • Multiple iPad sync
  • Trend tracing
  • Built-in analytics
  • Text alerts
  • Dynamic reports
  • POS hardware & OrderPad
  • Menu Admin
  • On-the-fly table & menu adjustment
  • Guest profiles & feedback
  • Guest manager
  • Guest history
  • Online ordering
  • Tipping
  • Offline capabilities
  • Payment processing

CAKE Benefits

Benefits

The main benefits of CAKE are its intuitive touchscreen interface, customized workflows, comprehensive features and tools, integration of some of the popular, powerful software, offline capabilities, and guest manager system. Here are more details:

Intuitive Touchscreen Interface

The intuitive touchscreen interface of CAKE’s POS makes it easier to learn how to use the system. Hence, a new user does not have to spend more time and effort to familiarize with the system. They can use it right away and proceed to make their business better.

Customized Workflows

The software’s customized workflows also enable users to enter orders more precisely in less time and adjust the tables and menus quickly.

Comprehensive Offers and Features

CAKE comes with hardware bundles that include a thermal printer, printer, and POS terminal, services that offer access to incredible cloud capabilities, as well as 24/7 support. The round-the-clock support gives you peace of mind knowing that you can find help whenever you need it. In addition, the platform provides real-time reporting and tracking features that aid in streamlining operations and generating reports including employee wages, weekly category sales, and more.

Integration of Powerful Software

CAKE can be integrated with some of the widely known software including ChefTab and QuickBooks. This platform supports PayPal payments, giving customers flexible payment option. Moreover, the system has integrated analytics which allows users to predict wait-times, spot trends, and minimize no-shows and walk-aways, resulting in great customer experience.

Offline Capabilities

The offline capabilities are among the notable features of this platform. With offline capabilities, businesses can ensure that their operation will not be interrupted even if there is no internet connection.

Guest Manager System and Automatic Notifications

This feature makes waitlists management and reservation process better. Businesses can send text alerts to customers, which aids in minimizing no-shows. Moreover, the system automatically sends notifications to guests once their table is clear and ready. Users can also use a Guest Manager Application for iOS. The app allows businesses to accept reservations online while enabling staff to make changes as needed.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

CAKE Integrations

The following CAKE integrations are currently offered by the vendor:

  • Swipe Cards
  • Gift Cards
  • GuestManager
  • PayPal
  • QuickBooks
  • 7Shifts
  • Ocra
  • Xero
  • ChefTab
  • OrderPad

Customer Support

Phone
Online

Pricing Plans

CAKE pricing is available in the following plans:

Free trial
POS HARDWARE BUNDLE
starts at $69/month
POS SOFTWARE AND SERVICES BUNDLE
starts at $69/month
GUEST MANAGER ACTIVATION FEE
$99 (one-time fee)
GUEST MANAGER
starts at $59/month
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