Bria Review

Bria OUR SCORE 85%
starting price $49
our score 85%
free trial
  1. What is Bria
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Bria?

Bria is a reliable VoIP softphone software built for enterprises, service providers, businesses, and OEMs. It is an innovative solution that enables organizations to improve their communication systems to enhance productivity. The platform functions as a contact and communication management tool that empowers businesses to connect with their customers and employees via video calls, voice calls, and instant messages. Bria makes it easy for a business to enhance its VoIP phone systems. It integrates with third-party call & messaging applications to extend its functionalities. Besides, it comes with a contact-centric interface that enables users to manage contacts and communicate without a struggle. It’s also equipped with chat rooms that enable organizations to manage online conferences and meetings.

Product Quality Score

Features
8.7
Ease of use
8.4
Customer support
8.4
Value for money
8.4
8.5
TOTAL SCORE

Bria features

Main features of Bria are:

  • Contact-Centered User Interface
  • Microsoft Outlook Integration
  • Screen Sharing
  • Branding Options
  • Salesforce Integration
  • CRM Integration
  • Contact Management
  • Third-Party Integrations
  • Company Chat Rooms
  • HD Voice and Video Calling
  • Instant Messaging
  • SIP-based VoIP
  • Send and Receive HD Videos
  • Set Presence Status
  • HD Voice and Conference Calls
  • Schedule Private Virtual Meeting Rooms

Bria Benefits

Benefits

The main benefits of Bria are its powerful integrations, reliable call, and IM functionalities, and SIP-based architecture.  Here are the main details:

SIP-Based Architecture

One notable aspect of Bria is its design which is based on the Session Initiation Protocol. The SIP design makes the application unique and flexible. It allows users to handle voice calls using two or more phones. This enables users to control all voice calls from the platform with ease. The SIP protocol is also applicable when setting up online meetings or instant messaging (IM) meetings.

Reliable Call and IM Functionalities

Also, Bria’s video/audio call and Instant Messaging (IM) functionalities are superb. In particular, the voice/video calling functionality enables users to initiate calls with a single click of a button. The best part is that the solution facilitates high-quality calls, and enables users to send or receive High Definition (HD) videos.

On the other hand, Bria is equipped with robust instant messaging functionality. The IM tool enhances communication across different departments and teams. It allows organizations to create chat rooms which can be used as meeting rooms. Moreover, it’s easy to invite employees to join chat rooms and participate in the conversations.

Powerful Integrations

Better still, Bria integrates seamlessly with third-party apps to streamline communication. Some of its notable integrations include Salesforce and Microsoft Outlook. It accesses and synchronizes contact that businesses have on their Outlook. Moreover, the solution integrates with Salesforce to help businesses use the data they have in their Salesforce app. It automatically collects information that helps managers monitor the performance of the sales teams.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

Bria Integrations

The following Bria integrations are currently offered by the vendor:

  • Microsoft Outlook
  • Salesforce CRM

Video

Customer Support

Phone
Online

Pricing Plans

Bria pricing is available in the following plans:

Free trial
BRIA
$49 per license/unit
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