bpm’online Studio Review

bpm’online Studio OUR SCORE 93%
starting price By quote
our score 93%
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  1. What is bpm’online Studio
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is bpm’online Studio ?

bpm’online studio is a platform developed for medium- and large-scale businesses that allow them to easily create applications specifically for their business needs. It is an intelligent business process management (BPM) tool that speeds up business processes no matter how complex with its low-code development capabilities. bpm’online studio gives organizations out-of-the-box and preconfigured solutions that accelerate business processes to get the desired business results. bpm’online studio was not only designed for medium and large businesses but also for software developers and system integrators that aim to apply their unique processes that are currently not available in existing general and industry-specific solutions.

Product Quality Score

Features
9.6
Ease of use
9.3
Customer support
9.2
Value for money
9.2
9.3
TOTAL SCORE

bpm’online Studio features

Main features of bpm’online Studio are:

  • Business Process Management
  • Advanced Customization
  • Visual Process Designer (WYSIWYG)
  • Lead Management
  • Collaboration Suite
  • Case Management
  • On-Premise and In-Cloud Deployment
  • Synchronized Mobile APP
  • Best Practices & Opportunity Management
  • Open Configuration
  • 360-degrees Customer Views
  • Lead Segmentation
  • File Sharing & Omnichannel Communication
  • Dashboard Analytics
  • Extensive API
  • Field Sales App

bpm’online Studio Benefits

Benefits

The main benefits of bpm’online studio are its comprehensive feature set, scalability, and great integration. Here are more details of its benefits:

For medium or large companies operating in service, sales or marketing industries, bpm’online studio is an all-in-one business management provider because it contains all the relevant management services they would need. The product eliminates the users’ need to constantly adjust to the unending changes in the business environment by keeping the changes in the loop and adopting to them accordingly.

bpm’online studio users do not have to undergo excessive training to utilize the product since the interface that they work on is highly interactive and resemble a social network. The platform has a dashboard that disseminates relevant information to users such as lead generation, accounting operations, sales management, and excellent customer service. The dashboard, however, does more than displaying information as the users are given all the necessary tools to control the process such as changing and maintaining vital practices even without much technical knowledge.

bpm’online is ideal for large and remote teams to use as their managerial service provider. This is because when service, marketing, and sales teams are gathered under one system, it would be easier for companies to connect the operations between. This also allows file sharing and would streamline the communication between them. The entirety of the functionality of the system is customer-focused as well as built for different types of industries.

The company’s marketing strategy team can use the platform and its many productivity tools such as lead nurturing, demand segmentation and behavior tracking to effectively manage their leads. The creative team can utilize bpm’online studio to design more interesting and engaging campaigns for the company as well.

bpm’online studio can be used to facilitate the entire process of sales deals, from ordering to delivery. Not only is the product used to manage leads, but it also assists in the works of large companies by providing a management tool for their inventory, invoicing, billing and a lot more accountancy-related processes.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

bpm’online Studio Integrations

The following bpm’online Studio integrations are currently offered by the vendor:

Bpm’online studio provides open configuration and extensive API that allows customization that is required by your business. It integrates with following and more:

  • Facebook
  • Google Maps
  • Twitter
  • Google Contacts and Calendars
  • LDAP, IMAP, MS Exchange
  • MailChimp/Mandrill
  • OpenStreetMap
  • SmartCloud Connect

The system can be integrated with various online communities, forums, etc. with open APIs. Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Customer Support

Phone
Online

Pricing Plans

bpm’online Studio pricing is available in the following plans:

Free trial
SALES MODULE TEAM PACKAGE
$25/user/month
SALES MODULE COMMERCE PACKAGE
$30/user/month
SALES MODULE ENTERPRISE PACKAGE
$50/user/month
SALES MODULE ENTERPRISE PACKAGE (ON-SITE)
$850/user
MARKETING MODULE ACTIVE CONTACT
$27/1000 active contacts/month
MARKETING MODULE USER LICENSE CLOUD
$50/user/month
MARKETING MODULE USER LICENSE ON-SITE
$850 per license/lifetime
SERVICE MODULE CUSTOMER CENTER CLOUD
$35/user/month
SERVICE MODULE CUSTOMER CENTER ON-SITE
$600 per user
SERVICE ENTERPRISE PACKAGE CLOUD
$50/user/month
SERVICE ENTERPRISE PACKAGE ON-SITE
$850 per user
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