Bazaarvoice Connections Review

Bazaarvoice Connections OUR SCORE 87%
starting price By quote
our score 87%
free trial
  1. What is Bazaarvoice Connections
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Bazaarvoice Connections ?

Bazaarvoice Connections is a reviews and feedback management solution that aids brands in responding to customer queries and reviews about their products. It can be used on all retail sites owned by the user, which results in bringing positive impact to both online and in-store sales, generating brand loyalty and minimizing return instances. Using this application is almost the same as having a representative in the digital shopping aisles of their businesses. A single published response to a question or review might have a good influence on sales and to the loyalty of many shoppers in the future.

Product Quality Score

Features
8.8
Ease of use
8.9
Customer support
8.5
Value for money
8.6
8.7
TOTAL SCORE

Bazaarvoice Connections features

Main features of Bazaarvoice Connections are:

  • Global scalability
  • Customize content tagging
  • Respond to reviews & questions
  • Brain power
  • No waiting for content
  • 24/7 moderation
  • In 37 languages globally
  • Customize your forms to your needs
  • Improve your ROI on paid ads
  • Extend your content reach
  • Drive more traffic with Google
  • Innovation built in-house
  • In-depth reporting
  • Tailored support
  • Industry-leading moderation
  • Strong anti-fraud protections
  • Client local success teams

Bazaarvoice Connections Benefits

Benefits

The main benefits of Bazaarvoice Connections are its features and tools for obtaining customer feedback and queries and properly responding to them, a reporting tool that aids in uncovering opportunities, multi-lingual moderation team, and being partners with Google. Here are more details:

Harness and respond to customers’ voices

Bazaarvoice Connections aids retailers and brands in harnessing their customers’ voices using its ten-year experience of helping clients in getting the highest reach, insights, and volume out of numerous types of user-generated content. It empowers users in connecting with their consumers in real time at their retail sites.

The platform can also be utilized by users to give responses to the feedback and reviews made about their products. This gives the owner a chance to safeguard their brand’s reputation and also to motivate advocates. And by providing answers to shoppers who are trying to make a decision and need to ask questions, overall sales can potentially increase. It’s not just them, however, who’ll benefit from the answers provided to a shopper because future customers will also be able to see them and be informed about certain topics.

Syndication reporting

The software has an exclusive Syndication Reporting feature that can show clients the reach and impact of their content. It also provides retailers with a chance to uncover opportunities for enhancing their coverage and performance.

Multi-lingual moderators

Bazaarvoice Connections has moderators who are fluent in about 40 languages. This is very useful when businesses try to expand globally because language barrier troubles are reduced.

Partnership with Google

Bazaarvoice has a partnership relation with Google, which provides its users with a holistic approach when it comes to improving their site’s traffic through its user-generated content.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

Bazaarvoice Connections Integrations

The following Bazaarvoice Connections integrations are currently offered by the vendor:

No information available.

Video

Customer Support

Phone
Online

Pricing Plans

Bazaarvoice Connections pricing is available in the following plans:

Free trial
CONNECTIONS BASIC
Free
CONNECTIONS PREMIUM
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