amoCRM Reviews: Pros, Cons & Pricing of the Leading CRM Software
Our Score: 84%
What is amoCRM?
amoCRM is a user-friendly solution you can use to manage your B2B leads, sales and CRM. The software has been designed to convert first-time contacts into leads, assist you to organize your customer database and make smarter sales decisions. It tracks your performance, gives a clear overview of your progress and maximizes your agents’ productivity. The platform is cloud based so you don’t need to install anything on your computer.
amoCRM stands out among the competition because of its easy usability. Unlike complex CRM solutions, you can manage info with just a few clicks and keep track of all contact details and notes. The interface is similar to that of popular social networks which makes navigation a breeze. Plus, amoCRM automates even difficult CRM operations, while helping you avoid errors. The vendor provides dedicated mobile apps that help your team members access and use the system on the go.
Product Quality Score:
- Contact management
- Custom fields
- Email integration
- Lead management
- Low cost
- No contracts
- Sales pipeline
- Sales reports
- Task management
- Widget integrations
List of Benefits
In our amoCRM reviews the software has been distinguished with our Great User Experience Award and Rising Star of 2018 Award. The following are its benefits:
amoCRM offers a familiar and user-friendly interface that you can master in no time. Your team can get on board quickly and record improvement in their CRM processes by ensuring no customer is missed. The dashboard displays all important info and you can easily conduct your operations from here. You don’t have to click around unnecessarily and can complete your main tasks by clicking on a single button. The mobile apps are equally user friendly and easy to adopt.
Closely Track All Prospects
Your lead grabbing strategies will be ineffective if you don’t have a system to manage and control those leads. amoCRM helps you in this aspect as it gathers leads from common communication channels such as email, phone, live chat and social media. It then organizes the leads’ contact details and behavior data for you. This ensures all prospects are properly added to your CRM list.
Scan Business Cards
amoCRM reviews indicate that the software offers a sophisticated business card scanner you can use to import your prospect’s info and make entries from anywhere. This is a fast and effective deal-closure method that also makes your customer management process more creative.
Your agents get a fast and dedicated platform for communication and don’t have to use additional systems for the purpose. They can utilize the smart notification center to keep track of all messages without missing anything and complete their tasks much faster.
Dependable Customer Support
amoCRM’s developers understand the need for reliable service delivery and therefore their knowledgeable tech crew is ever ready to help customers with their queries and concerns. You can contact the support agents anytime via phone, live chat, email or tickets.
- Monthly payment
- Small Business
- Medium Business
- Cloud Hosted
- Open API
Following is a list of amoCRM’s prominent integrations. If you can’t find the integration you need, use the platform’s API to develop your own.
- Active Campaign
- Tidio Chat
- Vox Implant
- Live Support
amoCRM offers a 14-day free trial and 3 enterprise pricing plans:
Basic Plan – $15/month/user
For large companies with small sales team
- Add leads and contacts
- Search and merge duplicates
- Google Analytics and website integration
- Customize sales stages and work with sales pipeline
Advanced Plan – $25/month/user
For those who want to optimize conversion
- Set up fields as required to convert a lead into new stage
- Dashboard customizing
- Business processes and auto-tasks creation
- KPI and sales plan for managers
- Required fields
Enterprise Plan – $45/month/user
For those who manage a large number of leads
- Periodic backup via email archive