By providing phone numbers for businesses and their staff that can be used on any device, Aircall makes itself stand out as an app ideal for businesses with virtual offices located overseas or remote teams. Now they can never miss a call as they can receive them whether they are working out of the office or on the go.
Aircall is also a big help when it comes to improving customer relationships. With this solution, small and medium-sized businesses can make use of local phone numbers from up to 30 countries so that they can reach out to their customers wherever they may be.
Product Quality Score
Ease of use
Value for money
Main features of Aircall are:
Unlimited concurrent calls
Working hours per user
Custom music and messages
Adapt as you grow
Mac & Web App for each user
Shared Call inbox
Call from any number
Real time modifications
Forward to cell phones
Voicemail by email
Shared team activity feed
Calls made easy
Manage multiple numbers & users
Local phone numbers in 30+ countries
The main benefits of Aircall are its desktop app, its phone support features, and its integration with CRM solutions.
Teams working remotely or those involved in international operations are often the ones that end up being the top users of Aircall. No matter the size of the business, Aircall provides phone support that is simple but professional. It is an ideal fit for customer support teams and startups that are composed of five to 50 people.
Users of Aircall also get to save time when it comes to following up calls since the tool has a desktop app that allows them to use their own computers to make and receive calls. Existing CRM solutions can also easily integrate with Aircall. The tool’s ability to make use of local phone numbers are also a great help in making a business “local” in up to 30 countries.
Businesses will also appreciate the advanced phone support features that Aircall provides them, such as shared contacts, queuing, analytics, call cascading for teams, follow up lists, and shared call inboxes. It’s a big step in making a business sound professional, especially if it is a smaller-sized one.
Customer Support Types
The following Aircall integrations are currently offered by the vendor:
Aircall pricing is available in the following plans: